Support
We're on the other side
If something isn't working, if you're missing a feature, or if you just want to tell us something, write to us. We reply within 48 business hours.
Write to us
Fill in the form and we'll reply within 48 business hours. The more context you give us, the faster we solve it.
- Tell us what you expected to happen and what happened instead.
- Add your phone model and your Android version.
- If you can, attach a screenshot when you reply to the email.
Help by application
Each app has its own page and its own privacy policy. If your question is about one in particular, tap its shortcut and the form will be ready with that app selected.
Frequently asked questions
How long do you take to reply?
Under 48 business hours. A person from the team writes back — not a bot, not an autoresponder.
I found a bug, what information helps you?
The app name, your phone model, your Android version and, if you can, a screenshot and the steps to reproduce the problem. With that we usually solve it in the first reply.
Can I move my data to another phone?
It depends on the app: the ones that keep a history include export and import features. If you can't find the option, write to us and we'll walk you through it.
How do I delete all my information?
You can do it from the app itself or by uninstalling it, since the data lives on your device. The full procedure is on the data deletion page.
I have an idea for an app, do you read those?
Yes, and gladly. Several features that exist today came out of user messages. Write to us describing the problem you'd like to solve.
How do I report a Google Play billing problem?
Charges, refunds and subscriptions are managed by Google Play. For those cases it's best to use Google's support, although if you write to us we'll help you find the way.
Wasn't your question here? Write to us and we'll sort it out. You can also check how to delete your data.